Privacy Policy

Last Updated: April 13, 2025

At Upgrade Digitals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share data when you visit our website ([Your Website URL]) or use our services, including website development, SEO, PPC advertising, and CRM automation. By using our site or services, you agree to the practices described below.

Information We Collect

We collect the following types of information:

• Personal Information: When you contact us, sign up for a consultation, or become a client, we may collect your name, email address, phone number, business name, and payment details.
• Website Usage Data: We use cookies and analytics tools (e.g., Google Analytics) to collect data like your IP address, browser type, pages visited, and time spent on our site.
• Client Data: For services like CRM setup, we may process data you provide (e.g., customer lists) on your behalf, acting as a data processor under your instructions.

How We Use Your Information

We use your information to:

• Deliver and improve our services (e.g., building your website or managing campaigns).
• Communicate with you about your account, inquiries, or updates.
• Analyze website performance and user behavior to enhance our offerings.
• Comply with legal obligations or protect our rights.

How We Share Your Information

We may share your data with:

• Service Providers: Trusted third parties like hosting providers, payment processors (e.g., Stripe), or CRM platforms (e.g., GoHighLevel) to fulfill our services. These providers are contractually obligated to protect your data.
• Legal Authorities: If required by law or to defend our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with notice to you.

Cookies and Tracking

Our website uses cookies to improve your experience and track performance. See our for details. You can manage cookie preferences through your browser settings.

Data Security

We use industry-standard measures like encryption and secure servers to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

Your Rights

Under PIPEDA, you have the right to:

• Access or correct your personal information.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for data processing where applicable.
  To exercise these rights, contact us at [Your Contact Email].

Data Retention

We keep personal information only as long as needed for the purposes outlined above or as required by law. For example, client data is retained during our service agreement and for [X years] after for record-keeping.

International Data Transfers

Your data is primarily stored in Canada. If transferred internationally (e.g., to U.S.-based servers for analytics), we ensure compliance with PIPEDA through appropriate safeguards.

Contact Us

For questions or concerns about this Privacy Policy, reach out to:
Upgrade Digitals
support@upgradedigitals.com
1 (647) 370-7192

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant updates via email or a website notice.